The Very Group announces restructuring plans

According to reports, the Group plans to make 106 head office roles and 35 customer care roles redundant, while creating the 100 new roles across its technology division

Written by Georgie Dobie

Posted 25.06.2020 | Retail

The Very Group announces restructuring plans thumbnail

According to a number of media sources, including an early report by Retail Gazette, The Very Group has revealed plans to make 141 office jobs redundant. Alongside these job cuts, the retailer also announced plans to create 100 new roles in different teams. These changes come as part of a wider restructure, in the wake of the coronavirus pandemic.

Very reportedly said it would make 106 head office roles and 35 customer care roles redundant. The company said that 100 new roles would be created across its technology division. 

It is also understood that Very will be introducing measures designed to maintain the digital ways of working that have allowed for increased levels of flexibility and autonomy during the UK-wide lockdown. 

According to the reports, The Very Group plans to close its Aintree-based customer care site next year; the 500 staff who are based in this office will work between the firm’s Speke headquarters and from home. 

According to the statement published by the Retail Gazette, Birch said: “As we look to the future, we need the right team structures, working practices and environments to enable us to meet the opportunities and tackle the challenges that lie ahead.  

“That means reshaping our business and bringing in new people and skills to enhance our capabilities. 

“Unfortunately, that also means that we will be making a number of existing roles redundant. 

“In making these changes, we are committed to supporting our impacted colleagues through what we know will be a difficult time and will work closely with our recognised trade union, Usdaw.” 

He added: “Faced with the coronavirus pandemic, we adapted quickly and successfully to continue serving our customers, including setting up our customer care team to work from home. 

“I want to thank all of our colleagues for their hard work and commitment during this exceptionally challenging time.” 

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