Amazon only asks for safety documents after toys are listed

A report from CNBC found vendors are able to list and sell toys for weeks before being contacted by Amazon to prove the products are safe for kids

Written by Rhys Thomas

Posted 12.09.2019 | Retail

Amazon only asks for safety documents after toys are listed thumbnail

Third-party merchants have been selling toys for weeks on Amazon before being asked to provide documents proving they are safe.

According to a report by CNBC, multiple new sellers were able to list and ship toys through the marketplace without any paperwork confirming the playthings were fit for sale.

A group of sellers speaking to the US news site said Amazon only emailed them days after they’d listed the toys, demanding to see safety documentation by 9 September – roughly two weeks after the toys went on sale.

An Amazon spokesperson told CNBC that all vendors are required to prove the items they list meet safety standards and do not breach applicable laws, adding it contacts sellers “very shortly” after a product is listed.

Amazon also said that vendors listing products in certain categories were required to show proof before the products went live, though it did not indicate which categories this applies to. Toys, it seems, is not one of them.

“All products offered in our stores must comply with applicable laws and regulations, and we regularly contact selling partners to request safety documentation to help ensure the products in our store meet the Consumer Product Safety Commission’s safety standards,” Amazon said in an emailed statement seen by CNBC.

The number of third-party vendors on Amazon has grown exponentially over the past three years. As of 12 September, Marketplace Pulse reports that two new sellers sign up every minute across all Amazon marketplaces.


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